Contact and Shipping Information
The Di Fatta Brothers, LTD
5928 Belair Road
Baltimore, Maryland 21206
Hours of Operation
Mon - Fri 8:30am - 5:30pm EST
Order by Phone
Call our toll-free order line at (800) 638-7656 or locally at (410) 426-7524.
Order by Fax
Fax your order or parts request to (410) 426-8194.
Payment methods accepted include Mastercard, Visa, check or money order. For your convenience, PayPal is also accepted. Please inquire for details if paying via Paypal.
How will my order be shipped and how long will it take?
Orders for shipment within the USA are shipped via UPS Ground service. Most orders placed before 3PM EST are shipped the same day! UPS overnight, 2-day, and 3-day air delivery are also available upon request. We can also ship US Postal Service if requested.
Do you ship outside the United States?
We accept orders from our customers overseas! We use TNT for international shipment to save you up to 40% off UPS overseas rates. International shipping rates are based upon the size and weight of the item(s) ordered. If you are an international customer, please email or call us for a shipping quote.
What is your return policy?
Your satisfaction is our #1 Priority! New parts are guaranteed for 14 days. Within 14 days, items may be returned at customer expense for refund or exchange. Electrical items are non-returnable.
What kind of warranty do you offer?
Unless otherwise specified, all parts sold are guaranteed not to be DOA (dead on arrival). Warranties of parts sold over 14 days are covered by the manufacturer's warranty.
Online Pricing and Availability
Prices and availability of products listed online are subject to change.